Online Communities

Connect in real time with your most valuable customers, employees, or key prospects to fuel intuitive decision-making and innovation. Our Digital Hives and Online Communities and Communipanels solutions provide unique ways to infuse your customers’ or employees’ insight into your decisions. Depending on your size, scope and budget, we have a solution to meet your needs.


Digital Hives

A Digital Hive is a private online platform for engaging customers, employees or prospects for a short period of time around a particular insight need or co-innovation challenge. This new type of web-based environment is perfect when you:

Online Communities and Communipanels

Our Online Communities and Communipanels are private, exclusive, and fully-facilitated, and offer a unique portal into members’ lives for rich ethnography, while simultaneously enabling you to engage their feedback during each phase of the innovation lifecycle. Online Insight Communities and Communipanels are the most cost-effective way to: 

Our Communities team will help you design the perfect engagement by choosing the right number and type of members, helping you design the learning agenda, moderating all community content, delivering customized reporting, and offering the insight that creates genuine business impact. 



Recent Insights

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  • Effective Action Planning Through Communities

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  • Brand, Employee Engagement & Customer Satisfaction

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  • An Introduction to ORC International’s Customer-Centric Culture Tool

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