We, ORC International (UK) Limited, provide organisations worldwide with innovative technology-based research solutions; combining the highest standards in data collection and analysis with in-depth market knowledge.
accesspoint provides online web portal access to those research solutions, project documents and reports.
accesspoint is hosted on our website secure servers.
Using this website and accesspoint
Violation of these terms may result in passwords and usernames being withdrawn.
Information and publications
Although we make our best efforts to ensure the accuracy and correctness of the information and publications on the website, we do not accept any liability or responsibility for any inaccuracies or omissions. The views expressed by authors of publications published on the website do not necessarily represent our views. Decisions or actions based on the information and publications provided are for your own account and risk.
You shall indemnify us in respect of any and all claims, costs, losses, expenses and liabilities that we may suffer or incur arising out of (a) any information posted by you on this website or accesspoint, (b) software used by you in connection with posting such information or (c) any unauthorised disclosure of confidential information by you.
In particular if you submit any material to this website or accesspoint, you represent and undertake the following:
We retain all intellectual property rights, including copyrights and trademarks, in relation to all the information appearing on the website and accesspoint, except for the information produced on a bespoke basis for you. All data collected for analysis using accesspoint remains the property of the Client.
No information on the website may be copied, downloaded, published, distributed or reproduced, unless it was uploaded by you or we have given you written authorisation. Requests for authorisation should be addressed to firstname.lastname@example.org
We and you agree not to disclose any information, copyright, trademarks, database rights or any other information from the website or accesspoint to any third party.
We work hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user identification systems (e.g., passwords and personal identification numbers) and access control mechanisms to control access to systems and data.
Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only certain employees have access to the information you provide us. They have access only for data analysis and quality control purposes.
Storage of your company’s own data and project documents will be limited to 50mb.
We have taken reasonable precautions to minimise the risk from software viruses. However, you should carry out your own virus checks before opening any attachments.
ORC Products are designed to be used with Microsoft Explorer 7, FireFox 3 and Flash Player 10 or later versions.
We will be continually improving and enhancing the website and accesspoint. These changes will be made without prior notice, but will be clearly communicated on the website for a period of at least 30 days after any new version is uploaded.
These terms shall be governed by and construed in accordance with English law. All disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of England.
Service period and renewal
The agreed period of service is an initial term of twelve months. This term starts from the date at which usernames and passwords [and access keys] are issued to you. A user’s guide to accesspoint will also be issued at this time.
You will receive a renewal notice by e-mail from us, not less than 30 days before the end of the term to ask if you wish to renew. If you reply by e-mail before the end of the term saying you do wish to renew, renewal will start the day after the date of expiry of the initial term and will be for a further period of 12 months, renewable as before. If you do not reply or you reply by e-mail saying you do not wish to renew, your data will be archived off our servers 30 days after the end of the calendar year of accesspoint service. During this time, you will be able to retrieve all data and reports belonging to you from the website.
Activation and security
In order to activate accesspoint you will be issued with unique usernames and passwords, these are not transferable.
By using accesspoint you agree not to disclose the username and password details to unauthorised individuals and you agree that you are liable for any loss or damage caused to us as a result. Employees leaving your organisation must undertake not to use the username and password details again. Upon request we can disable leavers’ usernames and passwords.
The number of usernames and passwords supported for each accesspoint is detailed in your Service Level agreement. If you wish to purchase additional user licences please contact our Customer Care team.
We can provide a range of additional services to you through accesspoint; please contact your project manager for more details.
How to contact us
We have a dedicated technical Customer Care team supporting the website and accesspoint.
You can e-mail us at anytime at email@example.com, or call our helpline on 0845 676 2096 during normal UK working hours.
If you wish to extend your support beyond these hours, please contact our Customer Care team.
We are ORC International (UK) Limited and our registered address is 186-188 City Road, London, EC1V 2NT (company number 1088226)