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  • Welcome to the World of Personalization!
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    Off-the-shelf products are so last week. The days of being restricted to exactly what is available in-store are over. E-commerce opened a world of opportunity that provided consumers with greater variety, the ability to shop on their schedules and...

    Customer, Growth, Product

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  • Has Momentum Stalled for the Internet of Things?
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    A new CARAVAN® omnibus survey shows that U.S. adults aren't embracing the term Internet of Things and are unaware that they are already actively taking part. A year or two ago, you couldn’t pick up a business magazine without reading...

    Innovation

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  • The Internet of Broken Things
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    The Internet of Things (IoT) offers exciting capabilities for connecting household and personal devices to the internet but, for many individuals, it comes with a downside. The complexity of these devices and systems makes them vulnerable to breaking down....

    Innovation

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  • AI, Automation, and a Changing Workplace
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    The Robots Are Here
    From chatbot customer service apps to fully automated factory production lines to algorithmic news-writing software, technology is already edging out human capital in a variety of ways. That trend appears likely to accelerate as computers...

    Innovation

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